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Sometimes work, health and financial problems or other unforeseen commitments disrupt the best-laid travel plans. If this happens to you and you are forced to cancel your vacation plans, help is at hand. You can enroll your villa or part of it in the convenient online Interval Servicing Co. Internal Exchange program and enjoy your vacation later in the year at your home resort or one of the other Royal Resorts.
OpenStayTM Exchanges is the latest development in the Internal Exchange program. Like the Internal Exchange program, this exciting new feature lets you trade your vacation for a different time of year or at one of the other participating Royal Resorts.
What makes OpenStayTM unique is the ability to receive a certificate for a future exchange, based on availablility. Deposit your vacation into the OpenStayTM program at no cost and receive an exchange certificate valid for two years.
Interval Servicing Company, LLC operates the Special Exchange Program (“The Program”), where qualified members are able to choose one of the units that Royal Resorts has made available to them for their use.
What is the benefit of using the Special Exchange 2021?
This program allows members with weeks authorized by Royal Resorts to deposit their units with at least 14 days in advance of their interval/week and obtain in return an Occupancy Certificate ("The Certificate") that would grant them the right to redeem and occupy a unit that the Royal Resorts has made available of equal or lower sleeping capacity to the one enrolled. The Special Exchange 2021 Certificate is generated with an expiration date of 18 months from the deposit date.
What is the procedure to obtain a Certificate under Special Exchange 2021?
Log into the member portal www.IntervalServicing.com and select Internal Exchanges in the main menu, or log into the Internal Exchange portal www.ExchangeMyVacation.com
What is the deposit window for an Special Exchange 2021?
Minimum deposit period is 14 days prior to the interval/week owned under the weeks authorized by Royal Resorts.
Can I cancel my Special Exchange 2021 deposit if this has not been redeemed?
No. Once the Certificate has been issued, the trade becomes final.
How do I redeem the Special Exchange 2021 Certificate?
Log into the member portal www.IntervalServicing.com and select Internal Exchanges in the main menu, or log into the Internal Exchange portal www.ExchangeMyVacation.com.
What are the fees involved to obtain the certificate?
To complete the reservation will require credit card information in order to process a non-refundable fee of $ 89.50. It is possible that a higher exchange fee will be applied in a selected interval / week because the inventory originates in another program which requires the fee according to the agreement with The Program.
Can I cancel the reservation obtained after redeeming the Special Exchange 2021 Certificate?
Once an exchange has been confirmed the trade is FINAL.
What option(s) I have if unable to travel under the reservation obtained using the Certificate?
If the confirmed travel exchange dates become inconvenience you have the following options:
Could I place the unit obtained under this exchange with rental programs or for exchange using outside programs?
Confirmed exchanges may not be rented or externally exchanged.
Can I participate in the program if my finances are not up to date with the unit?
Members who are not current on all financial obligations towards the resort are unable to participate in the program.
Interval Servicing Company, LLC operates the Special Exchange 2021 Program ("The Program"), where qualified members are able to choose one of the units that Royal Resorts has made available to them for their use.